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Return Policy

General Policy Overview Full refund will be given less shipping, insurance, and an administration fee of $10 on any item returned to us within 7 days from date of delivery. The exception to this is Stand-Up Gas Scooters, Street-Legal Gas Mopeds, Gas Skateboard Scooters, Gas Powered Scooters, Evo Gas Powerboards, Scooter-X Gas Scooters, X-Treme Gas Scooters, X-Treme Street Mopeds, Scooter Parts, or any other motorized vehicles. WE HAVE A NO RETURN POLICY. No refunds or exchanges will be made for these products. All customers are required to agree to this policy at the checkout. We will ship out free spare parts after we receive proof of your defective part. Due to the nature of these products we are unable to accept returns. One of the reasons Gas Scooters 4 U cannot accept returns on any motorized items is that federal regulations prohibit transport of vehicles that have been fueled. We give you a time span of seven days to look over your product and make sure there are no missing pieces or broken parts. At any point in time, if these units are fueled we cannot accept return of these products as the law prohibits shipping motorized vehicles that have been fueled. Gas powered vehicles that have been ridden in any way or gas powered scooter parts that have contained gasoline cannot be shipped. Gasoline is a hazardous, flammable material and anyone who sends it via the mail may be subject to fines and/or imprisonment. Please make purchases wisely since there are ABSOLUTELY NO RETURNS.

Balefully broken or damaged by improper utilization product parts cannot be replaced. Used product parts cannot be shipped back to our service center. The manufacturer will exchange or replace any defective merchandise (other than specified as exceptions under our return policy). You will be responsible for the shipping cost to return the unit to the manufacturer or to Gas Scooters 4 U. If an item is damaged in transit to you we will contact the carrier of the parcel and replacement parts will be issued once Shipping Company has paid the damage claim. Again be sure to fully inspect the shipment when it arrives, notify the driver of any damage or missing pieces and mark the invoice or inspection form accordingly. Be sure to have the driver sign this form along with your signature. Contact Gas Scooters 4 U and send a copy showing damages and pictures if possible. You are responsible for shipping both to and from your location (Items that offer free or inclusive shipping are subject to shipping charges). All returns must be called in or emailed in advance. Replacement parts will be issued for damaged items or manufacturer defects that fall under the 7 day time frame. Return Authorization is required before any replacement claim will be accepted. Simply send an email to support@gasscooters4u.com explaining the reason for the return and you will receive approval via return e-mail.

You must insure items that are insured by us. No returns will be accepted without prior authorization from Gas Scooters 4 U. This return authorization must be given within 7 days of receipt of your shipment. We do not accept Unauthorized Packages for any reason. Any packages received without a detailed description will be placed on hold until we are contacted by the buyer.

Your satisfaction is very important to us! We have provided dimensions, specifications and photos on all vehicles and other items to better help you with your purchasing decision. Please note: due to manufacturer version updates, pictures may vary from the actual item. Newer versions of this item may be shipped before the picture shown is updated. We also have instructions for receiving and assembly of your products to assist you as well as recommendations for proper and safe assembly. Your purchase of any of our products on the web constitutes acceptance with this policy.

Thank You,
Gas Scooters 4 U

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